FAQ's

How does sizing work?

Sizing will be listed below the product listing. If you are ordering a custom piece, please double check your desired measurements before sending in a request. 

What are your pieces made of?

Honeycomb Knits currently uses two types of wool found in Poland - Polish mountain sheep wool and Polish merino wool. Please see the Polish Wool page for more information. 

Currently, Honeycomb Knits uses undyed wool yarn - there are four colours of Polish mountain sheep - white, light grey, dark grey, and black. There is only one colour available in the Polish merino yarn - white. 

How does ordering work?

All orders are done on my website. If I have any local markets or locations, they will be listed under my Events or Calendar page. 

Can I order a custom piece?

Perhaps! It depends on my time and materials available. Please refer to the customs page and read information there and fill out the form if you would like to put in a request for a custom design. 

Where do you ship?

EU and internationally. 

Can I return or exchange my piece?

I do not accept returns or refunds for my orders. I can possibly arrange an exchange, if I have enough materials and shipping costs are covered by the customer. Please double and triple check sizing when placing and order or requesting a custom design. 

The colors seems different from piece to piece, is that normal?

Yes, the variations of gray and combined yarns create varying patterns and color appearance. 

How do I care for the pieces?

Hand wash cool and air dry flat. Air dry as much as possible instead of washing (wool is self-cleaning). Usually a few hours in a sunny spot outside does wonders to wool. Spot pilling (the little ‘pills’ that appear on the surface of wool products) with sweater stone or razor or gently with fingers if the material doesn’t pull too much. 

How to store pieces?

If you are storing wool products for the long term, it is recommended to clean them before hand and then keep them in an airtight container. Lavender satchels and cedar blocks are known to keep woollens smelling fresh and make the vermin stay away. 

Do you sell patterns? Kits?

Not yet, but hopefully in the future! If you would like to see something in particular from Honeycomb Knits, let us know in the contact page!

Some things to remember :) 

I am currently a one person show. I work with respect to my time and creativity. Some made to order and custom orders will take me 3 weeks and others will take up to the full 8 weeks due to current demand. Thank you for interest in my business and I look forward to working with you!

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